(Step 1) NANOGEN Thickening Treatment Shampoo related topics

  • What kind of results should I expect?
  • Customers tell us that the Thickening Treatment Shampoo creates a fresh and thoroughly clean feeling head of hair. You will also notice a reduction of dryness and flakes that you may be experiencing.

  • How long before I see results?
  • You should instantly notice a clean and comfortable feeling scalp after the first use, and hair lost problem should be starting to reduce after 2-3 weeks.

  • Is it safe to use NANOGEN Thickening Treatment Shampoo every day?
  • Yes, it is totally safe. NANOGEN Thickening Treatment Shampoo has been formulated to be gentle enough for everyday use, but still powerful enough to leave your scalp and your hair clean and fresh.

  • How long will one bottle of NANOGEN Thickening Treatment Shampoo last?
  • On average, one bottle of NANOGEN Thickening Treatment Shampoo can last around one month with using once a day.

  • Can I use this product with others from the NANOGEN range?
  • Yes, you can. All of the NANOGEN products have been designed to be completely compatible to use with one another, and you will get optimum results from doing so.

  • Can I use this product whilst using Minoxidil or Finasteride?
  • Yes, you can. NANOGEN Thickening Treatment Shampoo will not affect Minoxidil or Finasteride in any way.

  • Are NANOGEN Hair Growth Factors safe to use during pregnancy?
  • NANOGEN Hair Growth Factor products are cosmetics safe to use at any life stage. However if you have specific concerns please ask your GP or pre-natal specialist.

(Step 2) NANOGEN Thickening Treatment Conditioner related topics

  • What kind of results should I expect?
  • Customers tell us their hair feels thicker and looks healthier.

  • How long before I see results?
  • Customers tell us that their hair feels thicker and looks better after a few weeks.

  • Is it safe to use NANOGEN Thickening Treatment Conditioner every day?
  • Yes, it is. The NANOGEN Thickening Treatment Conditioner has been formulated to be gentle enough on your hair and scalp for everyday use.

  • If I use NANOGEN Thickening Treatment Conditioner every day, how long will one bottle last?
  • On average, one bottle of NANOGEN Thickening Treatment Conditioner can last around one month with using once a day.

  • Can I combine using the NANOGEN Thickening Treatment Conditioner with regular shampoos?
  • Yes, you can. NANOGEN Thickening Treatment Conditioner can be used with other regular shampoos and still have good results. For optimum results NANOGEN recommend that you use Thickening Treatment Conditioner after Thickening Treatment Shampoo.

  • What is an Active Conditioner?
  • Most conditioners simply coat the hair to make it look smooth. NANOGEN Active Conditioners have deep penetrating emollients to hydrate and nourish hair from within, leaving thicker, healthier hair with natural shine.

  • Can I use this product whilst using Minoxidil or Finasteride?
  • Yes, you can. NANOGEN Thickening Treatment Conditioner will not have any effect on using Minoxidil or Finasteride in any way.

  • Are NANOGEN Hair Growth Factors safe to use during pregnancy?
  • NANOGEN Hair Growth Factor products are cosmetics safe to use at any life stage. However if you have specific concerns please ask your GP or pre-natal specialist.

(Step 3) NANOGEN Hair Growth Factor Treatment Serum related topics

  • How long before I see results?
  • Customers normally say they see an improvement after 4-6 months of continuous use.

  • How long should I use it for?
  • NANOGEN recommend continuous use as no product can guarantee permanent effect, but you can consider reducing the usage or even only using the basic NANOGEN Thickening Treatment Shampoo and Conditioner for maintaining healthy hair growth.

  • Should I wash my hair before using NANOGEN Hair Growth Factor Treatment Serum?
  • You can wash your hair as normal when using NANOGEN Hair Growth Factor Treatment Serum, but you do not have to wash your hair before every application. NANOGEN recommend using our Hair Growth Factor Shampoo to get the scalp thoroughly cleansed for optimum treatment results, however you can use regular shampoos. Make sure your scalp is always dry before applying NANOGEN Hair Growth Factor Treatment Serum.

  • Is it safe to use NANOGEN Hair Growth Factor Treatment Serum everyday?
  • Yes, it is. NANOGEN Hair Growth Factor Treatment Serum is designed to be safe and effective when used once daily, but please do not exceed the recommended daily amount (1ml).

  • What if I miss a treatment?
  • If a treatment is missed then wait until the next application and continue with the next dose as normal. Do not apply more than 1ml, simply continue as if you had not missed a treatment.

  • What kind of results should I expect? How do I know it is working?
  • Customers tell us that maintaining healthy hair growth gradually leaves them with thicker and healthier looking hair. It is difficult to measure your progress daily, and methods like counting the number of hairs you lose are not accurate so we don't recommend them, check how your hair looks and feels every few weeks instead.

  • Are there any side effects of using NANOGEN Hair Growth Factor Treatment Serum?
  • There are no side effects with the NANOGEN Hair Growth Factor Treatment Serum. The drying effect of some other treatments is avoided as Hair Growth Factor Treatment Serum is a water based product and contains no alcohol.

  • Is it safe to use NANOGEN Hair Growth Factor Treatment Serum whilst using Minoxidil or Finasteride?
  • Yes, you can. NANOGEN Hair Growth Factor Treatment Serum will not affect Minoxidil or Finasteride in any way.

  • Are NANOGEN Hair Growth Factors safe to use during pregnancy?
  • NANOGEN Hair Growth Factor products are cosmetics safe to use at any life stage. However if you have specific concerns please ask your GP or pre-natal specialist.

(Step 4) NANOGEN Hair Fibre Locking Spray related topics

  • Can I replace NANOGEN Fibre Locking Spray with a normal hairspray?
  • A normal hairspray cannot fully replace NANOGEN Fibre Locking Spray. Even though a normal hairspray should be able to protect the hair fibres from light wind, but it cannot protect the hair fibres from sweat and water. NANOGEN Fibre Locking Spray is specially formulated to make the hair fibres look naturally on hair, plus it can protect your hair and scalp from UV damage.

  • Does using NANOGEN Fibre Locking Spray cause damage to hair or hair loss?
  • NANOGEN Fibre Locking Spray is specially formulated so that it will not damage hair, inhibit hair growth or cause any increase in hair loss.

  • Will NANOGEN Fibre Locking Spray leave my hair feeling greasy or stiff to the touch?
  • No it will not. NANOGEN Fibre Locking Spray will bond NANOGEN Hair Fibres to your hair without grouping your hair together or making it greasy or stiff. NANOGEN Hair Fibres and Fibre Locking Spray will look exactly like your natural hair, just thicker!

  • Normally how much should I use?
  • The bonding power of NANOGEN Fibre Locking Spray is very strong, so for most people around 4 sprays will be enough to provide secure hold all day. Around 8-10 sprays are the most you would need, even to make the NANOGEN Hair Fibres waterproof. For detail instructions, please download our How-to-Use Guide.

(Step 4) NANOGEN Hair Fibres related topics

  • Do NANOGEN Hair Fibres look natural on hair?
  • Yes, NANOGEN Hair Fibres look completely natural. They are 100% pure keratin fibres, just like adding hair to your own hair.

  • How do I know which color suits me the best?
  • Use the color chart shown on the product page (click here) to find the closest suitable match for your hair color, remembering that you can easily mix colors for different combinations (e.g. slightly graying hair or highlights).

  • My hair is greying slightly - are NANOGEN Hair Fibres suitable?
  • Yes. You should sprinkle the main color first (e.g. black, dark brown etc.) followed by a sprinkling from a grey (or white) container. The fibres are completely dry and will intermingle perfectly. This method can be used with any color combination (e.g. highlights).

  • Are the NANOGEN Hair Fibres waterproof?
  • NANOGEN Hair Fibres are resistant to rain and sweat after adding NANOGEN Fibre Locking Spray (but can be washed out easily with shampoo)

  • How long after application will NANOGEN Hair Fibres last?
  • They will remain on hair until the next shampoo wash, but NANOGEN recommends to re-apply at least once every 2 days for optimum results.

  • I wash my hair once every 2 days, do I need to re-apply the product on the 2nd day?
  • NANOGEN Hair Fibres are designed to remain bound to the hair until you wash them, so there is no need to re-apply the product daily. However a small amount of fibres will become dislodged from contact with a pillow at night, and these areas can be touched up as required.

  • Will the NANOGEN Hair Fibres become dislodged?
  • NANOGEN Hair Fibres won't become dislodged if applied and maintained correctly, but we recommend to wash off completely and reapply at least once every 2 days. We also recommend to follow by a few short bursts of NANOGEN Locking Spray to hold them in place even in heavy wind or rain.

  • Will NANOGEN Hair Fibres stain clothes or even my scalp?
  • No. NANOGEN Hair Fibres are 100% colorfast so no dye is transferred to clothes, fabrics or your scalp. If the fibres drop onto a surface, simply blow or dust them away with a dry hand.

  • Can I use styling products such as waxes and gels with NANOGEN Hair Fibres?
  • Yes, please download our How-to-Use Guide for instructions.

  • Can I use a hairdryer after applying NANOGEN Hair Fibres?
  • Hairdryer should be used before applying NANOGEN Hair Fibres. For detail instructions, please download our How-to-Use Guide.

  • Can I comb my hair after applying NANOGEN Hair Fibres?
  • Yes, but try using a wide toothed comb. It is more for shaping than fine grooming. Most people just use their hand and fingers to pat their style into place.